CashTalks is committed to providing a website and conversational experience that is accessible to the widest possible audience, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
1. What We Do
- We build with semantic HTML, accessible form labels, and ARIA roles where appropriate.
- We design for keyboard-only navigation, including the chat composer and lead-capture forms.
- We provide visible focus indicators and sufficient color contrast on text and interactive elements.
- We test pages with screen-reader software (VoiceOver, NVDA) and with keyboard-only navigation as part of our QA.
- We avoid time-limited responses on accessibility-critical interactions.
2. Known Limitations
Conversational AI output is text-based. We are evaluating audio-output features (text-to-speech for Penny’s responses) and will document support and limitations as they are released. Some third-party Partner pages we link to are operated by independent companies and may not meet the same accessibility standards as CashTalks; we encourage you to contact those Partners directly with accessibility concerns about their pages.
3. Feedback
If you encounter an accessibility barrier on CashTalks, please let us know. Email accessibility@cashtalks.org and include the URL, a description of the issue, and the assistive technology you are using. We will respond within 10 business days and work to remediate confirmed issues promptly.
4. Formal Complaints
If you are a U.S. resident and wish to file a formal complaint about digital accessibility, you may contact the U.S. Department of Justice (ADA).